If you return a product that does not comply with this Policy, you may be liable to reimburse Grab. Eat. Sip for the cost of collecting the product from you and the cost of having the product returned to you.

Under no circumstances will donations you make on our website, or any goodwill credit you may receive from us, be refunded.

Please note that we only refund to the payment method that you originally used – i.e., payment by credit card will be refunded to the same credit card, payment by Instant EFT or COD (cash on delivery) will be refunded to your nominated bank account, and payment by Discovery Miles or eBucks will be refunded to your Discovery Miles or eBucks account.

If you used the Nedbank Personal Loan payment method, your refund will be processed as follows:

If, at any time, items are returned (and such return is approved by Grab. Eat. Sip) in accordance with this Returns Policy or cancelled before delivery in accordance with customer terms and conditions, the value of the validated refund or cancelled item (as the case may be) will be credited to your loan account or repaid to you by Nedbank.

However, if you, within 45 days of that order being placed, process a return of your entire order (and such return is approved by Grab. Eat. Sip) in accordance with the Returns Policy or you cancel your entire order before delivery, and there is no delivery charge on the order, then Nedbank will refund you with any fees and interest due on the loan and cancel the loan accordingly.

Governing law and jurisdiction

1. These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.
2. In the event of any dispute arising between you and [Company Name], you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Western Cape Division, Cape Town) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.
3. Nothing in this clause 23 or the Terms and Conditions limits your right to approach any court, tribunal, or forum of competent jurisdiction in terms of the CPA.

Country of domicile

This website is governed by the laws of South Africa and [Insert Legal Entity Name] chooses as its **domicilium citandi et executandi** for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.