DELIVERY, COLLECTION AND STORAGE
GRAB.EAT.SIP
Delivery, Collection And Storage
Subject to availability and receipt of payment, requests will be processed within ---- and delivery confirmed by way order confirmation.
-
1. We only deliver and/or arrange collection for Products purchased from [Insert Company Name] within South Africa.
-
2. We offer you the option to select one of the following methods to deliver your Order to you, nationwide:
-
2.1.6.2.1. Door-to-Door Delivery.
-
3. Door-to-Door Delivery:
-
3.1. If you wish to have your Order delivered to you via our Door-to-Door Delivery Service, you will be required to provide the full and accurate address where you would like your Order to be delivered.
-
3.2. Door-to-Door Delivery will be done between [Insert Delivery Hours] on working days (Monday to Friday, excluding public holidays). Our ability to deliver is also always subject to certain factors which are out of our control, including but not limited to the availability of the Product(s) ordered, the accuracy and reasonable accessibility of the delivery address supplied.
-
3.3. Delivery fees: If you opt for your Order(s) to be delivered to you via our Door-to-Door Delivery service you will be provided with the following Door-to-Door Delivery options and be charged the applicable delivery fees at check-out:
-
3.3.1. Standard Door-to-Door Delivery –
-
3.3.1.1. [Insert Fee] per Order; or
-
3.3.1.2. Free of charge if any Order exceeds [Insert Minimum Amount for Free Delivery]
-
3.4. Additional delivery charges (which will vary, depending on your delivery address) apply to outlying areas. Delivery fees may change at any time without notice to you. The delivery fee and any additional charges applicable to your Order will be communicated to you and must be paid at check-out. For queries regarding delivery, please call or email our Customer Services on [Insert Phone Number] or [Insert Email Address]
-
3.5. We make use of Couriers to deliver the Products to you. We are not liable for any damage suffered or any losses incurred arising out of any act or omission by the relevant Courier, its directors, employees, sub-contractors, agents, or representatives.
-
4. General Delivery Terms:
-
4.1. [Insert Company Name] will only dispatch an Order for delivery once the full value/price of the Order has reflected in their banking account. We will thereafter dispatch your Order and arrange for same to be delivered to the Physical address, [Insert Address Type 1] or [Insert Address Type 2], that you have selected and confirmed with us at check-out.
-
4.2. We will always do what is reasonably possible (but cannot guarantee that we will be able) to ensure that delivery happens on the agreed date. The delivery date is subject to change due to circumstances beyond our control. We will notify you should there be any delivery-related problems and we are unable to deliver on the agreed date. Once you receive this notification from us, you may elect to confirm or cancel your order. We will refund you the Rand value you have already paid for your order if you elect to cancel your order.